Privacy Policy
Effective Date: July 2025
Contact: info@corevive.co.za
At CoreVive, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services.
1. Information We Collect
We may collect the following types of personal data when you use our website, place an order, or contact us:
-
Name and surname
-
Email address
-
Phone number
-
Delivery and billing address
-
Order history and product preferences
-
Payment details (processed securely through third-party payment gateways)
We also collect anonymous website usage data (e.g. pages visited, device type, location) via cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
-
Process and deliver your orders
-
Provide customer service and support
-
Send order updates and promotional offers (with your consent)
-
Improve our website and services
-
Ensure regulatory and security compliance
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers strictly for the purposes of:
-
Order fulfillment and shipping
-
Secure payment processing
-
Email communications
-
Legal or regulatory obligations
All third parties are contractually obligated to protect your data.
4. Cookies and Tracking
CoreVive uses cookies to enhance user experience, improve performance, and deliver relevant marketing. You may adjust your browser settings to disable cookies at any time.
5. Data Storage and Security
Your data is stored securely using industry-standard practices. We implement safeguards to protect your information from loss, misuse, or unauthorised access.
6. Your Rights
You have the right to:
-
Access or correct your personal data
-
Opt-out of marketing communications at any time
-
Request deletion of your data where legally permissible
To exercise these rights, email us at: info@corevive.co.za
7. Updates to This Policy
We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding your privacy or this policy, please contact us:
📧 info@corevive.co.za